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Original research PATHWAY TO EXCELLENCE: ENVISIONING THE FUTURE OF TOTAL QUALITY MANAGEMENT THROUGH A BIBLIOMETRIC LENSPages 247-254
Abstract
This study presents a comprehensive bibliometric analysis and systematic literature review of Total Quality Management (TQM). The research aims to address the existing gap in the literature, which has largely focused on conceptual frameworks and industry applications rather than mapping the evolution of research trends, influential authors, and key publication sources over time. Using the Scopus database, the study analyzed 915 articles published in the field of quality management between 2020 and 2025. The findings reveal that Asia accounts for the highest percentage of published articles at 46.7%, followed by Europe at 26.9%, and Oceania with the lowest percentage at 3.9%. India emerged as the top-publishing country in Asia with 114 articles, followed by Malaysia and China. Within Europe, the United Kingdom led with 25.1% of published articles. In the Americas, the United States was the leading country with 61.8% of articles, while Australia dominated Oceania with 86%. The analysis of subject areas indicates that TQM has received significant attention in Business and Management, with a high implementation rate of 38%. This reflects the recognition of quality as a critical factor for improving performance and enhancing competitiveness across various sectors, including business, healthcare, and engineering. This research provides valuable insights into the intellectual structure and research frontiers of TQM studies, which can help scholars and practitioners identify key developments and future research directions.
Keywords: Total Quality Management, Quality, Quality Management, Bibliometric Analysis.
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Hydar R. Sayah, 
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