Volume 3 number 1 (04)

Original research

CYBERSECURITY PRACTICES AND OPERATIONAL PERFORMANCE IN NIGERIAN BANKS

Pages 25-42

DOI 10.61552/sjss.2026.01.004

Abdulhameed Idris, ORCID Frank Alaba Ogedengbe, ORCID Amal Altalhi


Abstract The increasing digitization of financial services has made cybersecurity a critical concern for banks worldwide, including in Nigeria. As cyber threats continue to evolve, banks must implement robust security measures to protect sensitive customer data, maintain trust, and ensure seamless operations. This study explores the relationship between cybersecurity practices and operational performance in Nigerian banks, focusing on risk management strategies, regulatory compliance, technological adoption, and fraud prevention mechanisms. Using a combination of qualitative and quantitative methods, the research examines how cybersecurity frameworks influence service efficiency, financial stability, and customer confidence. The findings reveal that banks with strong cybersecurity protocols experience improved operational resilience, reduced financial losses, and enhanced regulatory compliance. Furthermore, the study highlights the challenges faced by Nigerian banks in implementing effective cybersecurity measures, such as financial constraints, skill shortages, and evolving cyber threats. The research concludes by emphasizing the need for continuous investment in cybersecurity infrastructure, staff training, and policy enforcement to safeguard the banking sector against cyber risks and ensure sustainable growth.

Keywords: Cybersecurity, Operational Performance, Nigerian Banks, Risk Management, Regulatory Compliance, Fraud Prevention, Financial Stability.

Recieved: 17.10.2024 Revised: 11.01.2025. Accepted: 19.02.2025.